1. Acceptance of Terms
By adding MarketBot to your Discord server or using any of its features, you agree to be bound by these Terms of Service. If you do not agree with these terms, do not use MarketBot.
2. Description of Service
MarketBot is a Discord bot that provides:
- Digital product marketplace functionality
- Order processing and management
- Payment integration with multiple providers
- Customer support ticket system
- Analytics and reporting tools
- Multi-server deployment capabilities
3. User Responsibilities
Server administrators and users must:
- Ensure all products sold comply with Discord's Terms of Service
- Only sell legal digital products and services
- Provide accurate product descriptions and pricing
- Honor all completed transactions and deliveries
- Maintain appropriate server permissions and security
- Not use the bot for fraudulent or illegal activities
4. Prohibited Activities
The following activities are strictly prohibited:
- Selling illegal products, services, or content
- Fraudulent transactions or payment processing
- Attempting to exploit or abuse bot functionality
- Violating Discord's Community Guidelines or Terms of Service
- Harassment of customers or other users
- Circumventing security measures or access controls
- Using the bot to spam or send unsolicited messages
5. Payment Processing
MarketBot facilitates payments through third-party providers:
- All payments are processed by external payment providers
- MarketBot does not store payment card information
- Disputes should be resolved directly with payment providers
- Transaction fees may apply based on payment method
- Refunds are subject to server administrator policies
6. Data and Privacy
By using MarketBot:
- You consent to data collection as outlined in our Privacy Policy
- Server data is stored securely and used only for bot functionality
- You are responsible for informing your users about data collection
- MarketBot may retain transaction records as required by law
7. Service Availability
MarketBot strives for 99.9% uptime, but:
- Service interruptions may occur for maintenance or upgrades
- We are not liable for temporary service unavailability
- Critical issues will be addressed with highest priority
- Scheduled maintenance will be announced when possible
8. Limitation of Liability
MarketBot and its operators shall not be liable for:
- Direct, indirect, or consequential damages
- Loss of profits, data, or business opportunities
- Disputes between buyers and sellers
- Third-party payment processor issues
- Discord platform-related service interruptions
- User-generated content or transactions
9. Intellectual Property
All rights related to MarketBot are reserved:
- MarketBot code, design, and functionality are proprietary
- Users retain rights to their own digital products and content
- Reverse engineering or copying of bot functionality is prohibited
- MarketBot name and branding are protected trademarks
10. Termination
These terms may be terminated:
- By you: Remove the bot from your Discord server
- By us: For violation of terms or prohibited activities
- Automatic: If your Discord server is suspended or deleted
- Upon termination: Data retention follows our Privacy Policy
11. Support and Disputes
For support or dispute resolution:
- Use the /openticket command for order-specific issues
- Use /report_bug for technical problems
- Contact server administrators for transaction disputes
- Join our Discord support server: https://discord.gg/ZRP6wADYVh
- Email support: support@getmarketbot.store
12. Updates and Modifications
MarketBot may:
- Update features and functionality without notice
- Modify these terms with advance notice when possible
- Discontinue features that violate platform policies
- Implement security updates and bug fixes automatically
13. Age Requirements
Users must:
- Meet Discord's minimum age requirement (13+ or local equivalent)
- Have permission to enter into binding agreements
- Comply with local laws regarding digital commerce
- Obtain parental consent if required by jurisdiction
14. Governing Law
These terms are governed by:
- Laws of the jurisdiction where MarketBot operates
- Discord's Terms of Service for platform-related matters
- International laws for cross-border transactions
- Local regulations where applicable
15. Severability
If any provision of these terms is found unenforceable, the remaining provisions shall continue in full force and effect.
Questions about these Terms?
Use the /openticket command in your Discord server or join our support server for clarification.